Privacy Policy

Last updated November 2026.

What we collect

Your account details, the properties and photos you import or upload, and payment records (card details are handled by our payment provider).

How we use it

To make, store and share your videos, to bill you, and to improve RealShots. Listing photos are read by AI to sort them by room.

Where it is kept

Files are stored on our servers in Australia. We do not sell your information.

Your choices

You can delete a property or your account at any time. Contact support to ask what we hold about you.